Privacy policy
Privacy Policy
At Froya, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.
Information We Collect
We collect information you provide directly, including:
- Name, email address, and shipping address
- Payment and billing information
- Phone number (optional)
- Account login credentials
- Communication preferences
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products and services
- Send marketing communications (with your consent)
- Comply with legal obligations
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic and usage patterns
- Personalize content and recommendations
You can control cookie settings through your browser. Disabling cookies may affect website functionality.
Third-Party Services
We may share information with trusted third parties, including:
- Payment processors (for secure transactions)
- Shipping partners (for delivery)
- Analytics providers (to understand usage patterns)
- Marketing partners (with your consent)
These partners are bound by confidentiality agreements and use your information only for specified purposes.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
Data Security
We use industry-standard encryption and security measures to protect your information from unauthorized access, alteration, or disclosure.
Contact Us
For privacy-related inquiries, contact us.