Shipping policy

Shipping Policy

At Froya, we are committed to delivering your orders promptly and securely. Here are the details of our shipping policy:

Shipping Timeframe

Orders are processed within 1-2 business days. Standard delivery typically takes 7-15 business days from the date your order is confirmed. Delivery times may vary depending on your location and local conditions.

Shipping Regions

We currently ship to most regions. Shipping costs are calculated based on your location and the weight of your order at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your package's journey in real-time through our shipping partner's tracking system.

Customs and Delays

For international orders, customers are responsible for any customs duties or taxes that may apply. Froya is not responsible for delays caused by customs clearance or local postal services. We recommend checking with your local customs office for any applicable fees before placing your order.

Shipping Issues

If your order does not arrive within the expected timeframe or arrives damaged, please contact our support team immediately. We will work with you to resolve the issue promptly.